My new roof is leaking

We had a complete new roof a year ago this past summer. They even replaced the plywood. All new vents and more chanels to move the water. plus we replaced the gutters.
Well last night my LR ceiling starting leaking. GRRRRRRRRRRRR :x
Same place as before. Now we have to tear down the drywall and insulation. I know it is under warrenty but just to have this happen after so much money.
This LR is a addition that was here when we bought the house. They tell me the pitch of the roof is to low. The snow just piles up and we get a ice dam.
I don't know how to correct this.
Any help out there with ideas???
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I'd ask the roofer.
I have been fearing the same myself for some time now... fingers crossed, looking at some sizable dams up there.

The first issue is roof ventilation, keeping the roof cold.
Since that hasn't really worked all that well, the second approach will be (for me) putting up some roof heating wires at the dam line to drain away any water.

My next call will be to the carpenter adn the roofer and see which one is going to take responsibility. LOL ya.... that'll work.
that heat wire is what we are looking at too. Have to see how to wire it in.
There was all new insulation up there too. Darn!!! :x :x :x :x that will all have to come down in that area. :cry: :cry: :cry:
in the meantime you may have to rake it.
:D In Quebec City where I grew up, we had tons of snow fall evey winter. My grandmother's house had a tin Mansard (pitched) roof. Even so, during thaws, we had men climb onto the roof and knock the snow off to prevent damage to the roof because of the weight of the ice and water damage as it melted. It was also to control the snow falling off the roof to prevent injury to passersby. I can still remember the noise in the house! 8O Heating wires sound like a good idea. 8)
that really stinks. What a lot of work to find and repair the leak.

Go to diychatroom.com post a question for Ed the roofer. HE KNOWS HIS STUFF. he will tell you exactly what you should be making sure the roofer is doing and using even for a low pitched roof.

He has helped me out in the past with a foreclosure project we had been working on. Very helpful and Knowlegeable!

GOOD LUCK!
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