I just sent one last email to Hudson's breeder...and CKC
This breeder promised us a receipt and health guarantee would accompany Hudson. I would have given anything to go out there and meet him first, but it was a 21 hour drive and we just couldn't. I am beyond kicking myself for that. We would have had to go the shipping route no matter where we went as there were no breeders we could find anywhere nearby, AND Portage was really in distress as an only dog for the first time in his life. Yes, I know it was a risk. I have sent email after email, and called. No answer. No response. In October he said the receipt/guarantee were in the mail. Guess what? Nope. I thought maybe there was some personal tragedy or something (I always want to see the good in people), so I waited. I contacted the CKC but didn't mention any names. They said I could file a complaint and they'd help me. I sent another email to him (polite, not threatening) and waited. A friend emailed him (so it would be a different address), asking about puppies. He got right back to her. There's a litter due in February and he's looking forward to hearing from her. So there's no good reason we're not getting a response. The CKC said we also should have our registration papers by now. He's got six months from the day we get the puppy to provide them and it's been seven and a half. So, I sent him one final (firm, but still not mean or threatening) email, and wrote back to tell them (CKC) we'll be pursuing this matter as soon as he's had a few days to respond. I've been more than reasonable about this and I don't like being lied to and being ignored. I even offered to send him a self addressed, stamped envelope for the papers. I am so angry I could blow. So, why is it that I feel so bad about making a complaint? I still feel like I should not be getting anyone in trouble? I just want him to do the right thing, and he's not, and I'm the one who is losing sleep over it. In my CKC email, the person who said she'd help asked me to send a copy of my receipt of purchase, so to be honest, I'm losing faith there already, but I did send a clarifying email today. IF I HAD a receipt I wouldn't be flipping out. (The registration papers, while nice, aren't as important to us as the receipt and the health guarantee. If something bad happens with Hudson we can't prove we even got him there!) So, why do I feel so bad about doing this?  |
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| Good question! Why do you feel so bad?
Its a question I find myself asking myself often. I feel uncomfortable making complaints etc too. I'm feeling really bad about sending something back that I ordered at the moment. It doesnt do what it supposed to do so why keep it and waste $50, but I feel bad. Maybe its because you are the kind of person who keeps promises and follows through and you're good at seeing the other person's perspective, hence you thought maybe there was a good reason for his lack of response. So its hard to imagine someone is just plain lazy or worse dishonest. Time to get logical and forget emotions I tell myself. They made a promise, they have obligations whether legal, moral or both and you have rights too. If the person wont do the right thing despite your giving them the chance then maybe a big stick in the guise of CKC is what's needed. Perhaps most importantly, maybe they'll think twice before doing this to someone else in the future. So you get your receipt and save some other buyer the stress in the future. See really easily said. Now we both just have to do it!!    |
| Don't feel bad! Contact CKC, spell out what has been happening. Who knows what they can do, but people need to hold the breeders responsible for fulfilling their contract. Do you have a friend who is an attorney who could write a letter to the breeder explaining the lack of paperwork does not fulfill the contract and "action" may be necessary. (I have no idea what type of action..........)
This breeder is sloppy about paperwork, what else are they sloppy about....recordkeeping?? Pedigree varification?? I wonder what type of health guarantee you were told and what you'll receive........if any???? If this breeder is going around stating BAER and other tests have been done and they haven't....action is necessary! |
| No way. Don't feel bad. There's no reason to feel bad about something that you're supposed to have! Even if there was some sort of family emergency or crisis, short of the breeder's own death, there's no reason why they can't follow up on their "customers." Even though we're dealing with living things, this is still, ultimately, a business, with contracts and paperwork making up a pivotal part. If the breeder can't provide the things that he's required to, even after all your gentle reminding, he should be reported to the CKC so he doesn't wind up doing this to someone else later. Plus, isn't this the same guy who tried to tell you the standard was something other than what it actually is so Hudson would fit it? It all sounds hinky... |
| Ditto time for action you have been patient enough now is the time to take action on the paperwork you were promised. If nothing else just a Solicitors letter threatening legal action, might be enough to bluff them into the Health Papers and receipt.
So e-mail them one more time to say if no response to your e-mail then you are engaging a Solicitor to persue the matter (Bluff message to them), and no more being nice and also in the e-mail tell them you are not far away from reporting them to the CKC and you might finally get a response. If you were promised that documentation when you did purchase Hudson then no more trying to be nice, you are entitled to that and time to get tough.  |
| I had problems getting the papers for my boy Dudley (he's at the bridge now ) and after contacting the breeder time and time again I got fed up after a year of waiting
and as I knew who her vet was I contacted him and he gave me the reg no. and then I sent a letter to CKC and told them all and they were very helpful in my receiving his registration papers |
| You didn't send cash ....so you must have a transaction record somewhere to prove you sent the breeder money? So think about the process of how you got Hudson..........did the breeder have to sign any documents to get Hudson sent to you ( even if just to say they handed the dog over to the transport people (copy of those records from the transport company)
Did you save any emails from the breeder? Once you've got all your sheepie's in a row then I would go with Lisaoes's suggestion.
you should not feel bad about any of this. |
| You have every right to demand your pups papers.... don't feel bad at all.
Does your pup have a tattoo or microchip from the breeder? If so then you can absolutely prove you got him there. Also dig up any and all correspondence between you and the breeder, right from the beginning. If you don't get a reply soon I would suggest your next step be a registered letter. |
| First i would contact the Canadian Kennel Club..........
Second I would contact the Old English Sheepdog Owners Club of Canada Third I would contact the breeders Local kennel club I would tell them how unethical the breeder/person is. I am having to go through this myself at this point now. Idon't have a whole lot of respect for the Canadian Kennel Club at this point with the way they protect or rather don't protect breeders. Won't go into it any further here until after the Canadian Attorney I have hired and i receive our answers. It is a shame people cannot live up to their commitments and people's words sure don't mean anything anymore. You try to help people and be nice and encourage them, and they take advantage of you. It is enough to sour one on people totally........ I do stand up to my word and always have and will. It's just a shame that others don't. I just know that i am the one that has to answer at the gate of St. Peter's when my time comes....... and I will be the one telling the truth. |
| ps I have a wonderful attorney from a 'dog show background' and her family are/were breeders as well if you need any help. She is in Ontario if you need her ......... |
Ali wrote: I do stand up to my word and always have and will. It's just a shame that others don't. I just know that i am the one that has to answer at the gate of St. Peter's when my time comes....... and I will be the one telling the truth.  |
| You shouldn't feel bad - but I wonder why you are torturing yourself?
If you can get the papers from the CKC and really want them "just to have" go for it. as for the health guarantee, its pretty much worthless. A realy good breeder may give you some money back to cover extraordinary expences, but most will just replace your puppy. Most likely you won't want a different dog, or if you did another dog from that breeder. put it down to a lesson learned and relax. |
| Thanks for your support guys. I know in my heart it's the right thing to do, but as always since I'm a good person and would not treat others badly I feel badly for him.
I need to get over that. He's obviously not feeling badly for me. And since the bylaws/guidelines of the CKC spell out that I'm entitled to a written receipt and written health guarantee, and that the registration papers are to be sent to me as well, why on earth should I feel badly for not letting him get away with it? Why do some people think it's okay to lie, cheat, etc? I guess he must get away with it if he's comfortable doing it. This time someone's not going to be okay with it. I'm feeling better about making the complaint. I just wish people didn't have to be threatened and chased into doing the right thing. Thanks. |
| Definately, definately, contact the CKC and let them help you. It is absolutely unethical in EVERY way for this breeder to be ignoring you. A breeder should be there to support you for everything , anytime during the whole life of your dog! I found it way too funny (well, not literally) that he instantly replied to an e-mail for a puppy - this tells you what he is breeding for - $$.
My puppies never leave here without a contract signed, which includes a receipt and a health guarantee. I am also a breeder here in Canada, and registration can be done immediately online now through the CKC. My litters are registered the day they are born, and the day the puppy goes to his or her new home at 8 weeks a registered name is chosen and the individual registration is sent to the CKC. My puppy people have their registration papers in their posession when the pups are no older than 12 weeks old. You have lots of support here. You will HOPEFULLY teach him a lesson, but unfortunately I know from previous experience, people with these ethics never change. |
| I am hoping the CKC will help.
But, I must be honest, I'm not so sure. I've communicated with them by email, and they have (twice) sent a cut and paste portion outlining what I guess must be the standard way to proceed with the complaint. Both times it has said, "Forward a copy of your receipt/bill of sale." If none is present forward your letter or written agreement to not have one (okay that last bit is worded differently in their email). I keep reminding them that I DO NOT have a receipt and that is why I'm working on this. And I'm not sure why one would have a written agreement NOT to have a receipt (or some other such nonsense) when that would, in all reality, constitute a receipt. Based on this, I'm not holding out great hope. I do hope, however, that once we move further we'll drop the form letter portion and move on to the specifics of my situation. I will definitely keep posting on my progress. |
| If your contract includes the purchase price that is in effect a receipt. |
| Nope, no contract whatsoever.
All that documentation was supposed to accompany him when he arrived. But it didn't. |
| You didn't send cash did you? Send whatever you've got: a copy of cached check, screen shot from paypal, copy of cashier's check or money order receipt.... |
| No, not cash. I sent cheques, and kept records of everything myself. It's just that the CKC emails keep telling me to send the receipt, and I've clearly explained twice that I'm contacting them BECAUSE I never received the receipt as promised.
Since we did this remotely, he wouldn't/couldn't send a receipt until he received payment (logical, if he sent a receipt before I sent the cheques it wouldn't really make sense) and promised to do so after. He just never ever followed through on that, and hasn't responded to any of my emails since early October. But he's got another litter coming in February, and is anxious to sell one to my friend, so he's answering other people's emails. Nice. |
| I assume you set some of this up by email? send copies of the emails. |
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