What do you do when your groomer ruins your dog's coat?
What do you do if you're the groomer? Claim that the dog's coat was so bad the owners should have been reported to the RSPCA, of course! http://www.getreading.co.uk/news/s/2036 ... y_tortoise 70 (or 100) Pounds Sterling just doesn't get you what it used to. |
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| Interesting...... |
| That dog does look like crap. It seems like the groomer didn't want to work on an OES. That haircut ought to do the trick! |
| The dog looks dreadful and if it were mine I wouldn't put it in the paper I would be getting another groomer to "repair the damage".
Even if the dog was matted no self respecting groomer would leave a dog llooking like its come off second best in a fight with a lawnmover. And £100 for a cut they must be mad I only pay £35 which seems about the average |
| I guess it is better when they don't listen to you and shave them all over after all. |
| I can not believe that! I agree I would NOT put my sheepie in the paper looking like that! I would go and get it corrected ASAP!!!! |
| Ridiculous..... |
Willowsprite wrote: Ridiculous.....
The owners, or the groomer who decided to cry abuse to cover her lazy tushie?  (for THAT kind of money, she should have been willing to spend the time and brush him out)
I wonder how long they have to hang on to the "evidence" - i.e. the cut out mats?  
More to the point: who saves cut out mats?
Just last night I had to negotiate with Sybil as to which mats she would let me brush out, which meant focusing on her legs and leaving some stomach ones for later. I shall make sure to turn myself in for animal abuse as soon as her agility lesson is over. 
Kristine |
| Clueless owners, sorry. Groomer apparently has been stung by clients before and did exactly what they were told to do.
A telephone call was in order here. |
SheepieBoss wrote: Clueless owners, sorry. Groomer apparently has been stung by clients before and did exactly what they were told to do.
A telephone call was in order here. There was a telephone call - probably after the groomer had decided to take it upon herself to shave him if you look at the patten of the clip. Someone must have decided to call, a little too late, owner said no shave, and oops! Now they needed a good excuse. Couldn't talk owner into agreeing to shave down to cover what they'd done, so came up with their own cover story. I usually come down on the side of groomers, but not this time. If they were too lazy to brush, just say so up front. Most groomers charge a heck of a lot less and I wouldn't expect them to have to deal with anything but a mat-free dog, but for $185 they could have expended a little bit of effort on the dog. That's pretty inexcusable. Kristine |
Quote: The 58-year-old added: “Last time she said his fur looked knotted and it would be a good idea to shave him all over. “I asked about getting him shaved in the summer when it was hot but she said there was no need. Now he looks ridiculous. Did the groomer misunderstand the wanting to shave for hot weather and said it was unnecessary? Did the groomer remove the knots at the last grooming and they returned? Quote: He added: “In relation to Max, due to the poor condition of his coat and severe matting of his undercoat in a number of locations, it was understood by Mr Turner these would need to be clipped off, so as to not harm or cause suffering.
“Mr Turner did not want the whole dog to be clipped off at that juncture in time. Therefore the duty of care was not lacking on the part of the groomer. Apparently Mr. Turner did not understand clipping out the mats would leave the dog looking so awful. We don't know if there was a telephone call after the dog was dropped off and shaving began. It could have been easily, "I understand but I still don't want the dog to be clipped off." The very first time I came up against mats and went to a grommer for help I asked exactly what Mr. Turner did, clip out the mats only. In my case the groomer said, "The dog would look ridiculous. You need to start all over again." In this case the groomer needed to say the same thing, "The mats are far too gone and you'll end up with a ridiculous looking dog." As to the price, YIPES!!  |
| OMG, what the heck did they do to that dog?
Just another reason I do my own grooming. |
| I took Tonks and Luna for their second professional grooming this week. It was a different place than the one I had used previously. I met with the groomer and explained that I knew they had some mats, and that if she couldn't get them out, she was to leave them for me to get out myself. My dogs were, under no circumstances, to have any mats shaved or cut out.
The groomer then went over both girls with her hands, feeling in their armpits and other areas prone to matting, to see how bad it was while I was present. So what I don't understand is, seeing as this type of story keeps popping up, 1) why don't more owners make themselves VERY clear about their wants regarding their dog's grooming, and 2) why don't more groomers take the time to do a preliminary evaluation of a dogs coat while the owner is still on premises? I would think it would go far in avoiding this kind of "mis-understanding". |
| As a groomer I find the way this dog has been left is awful, firstly the groomer should have explained to the owners exactly what was going to happen and how the dog would be left. The a disclaimer should have been signed.
extremley matted coats are kept for months in case of the owner complaining, if you had good reason to remove the cot would come away in one piece and by frezzing it it will keep for years then the rspca can agree that it was in the dogs best interest. When I have matted dogs in I point out to the owners what needs to be done, this way there will be no shocks when they collect. I would be so embarressed to have anyone say I groomed this, it would have been better to have removed the rest at least this way the dog would have even coat! There appears to be more and more of these cases going on, I would always recormend owners check out who is going to be grooming their dog and what experience the groomers have, even ask if other customers could be contacted to find out if they are happy. |
Chauncey's first trip to the groomer at about 6mos of age was in Sharpsburg, MD. I was so upset at this "necked" sheepdog that looked like a great dane puppy, I had to pull over and throw up on a National Civil War Battlefield Park ( Antietam ) 
I was okay for a while, until Bob called from work, then I cried...and I am not a crier!! Needless to say it was our last trip to that groomer. I would have understood if he were matted, but the excuse I got was he was " about to go through a coat change ". I am finding that most groomers in our area prefer the small designer dogs that can be groomed in less than 1/2 the time of an OES. In our area they are paid on commission. Most are not happy to book a large breed dog, esp. an OES. |
Chauncey wrote: Chauncey's first trip to the groomer at about 6mos of age was in Sharpsburg, MD. I was so upset at this "necked" sheepdog that looked like a great dane puppy, I had to pull over and throw up on a National Civil War Battlefield Park ( Antietam )
I was okay for a while, until Bob called from work, then I cried...and I am not a crier!! Needless to say it was our last trip to that groomer. I would have understood if he were matted, but the excuse I got was he was " about to go through a coat change ". I am finding that most groomers in our area prefer the small designer dogs that can be groomed in less than 1/2 the time of an OES. In our area they are paid on commission. Most are not happy to book a large breed dog, esp. an OES. I dont know how far you are from me but if you wouldnt mind the drive the groomer I have used loves oes. From what I understand he used to show them. A good friend of mine works for him and he is great with the dogs. I loved beauies puppy cut. He's reasonable with pricing too. I ran into his mom the other day and she said she's going to start showing beardies. LOL a little different coat than sheepies. But she has a great groomer son. |
Chauncey wrote: I am finding that most groomers in our area prefer the small designer dogs that can be groomed in less than 1/2 the time of an OES. In our area they are paid on commission. Most are not happy to book a large breed dog, esp. an OES.
That's very true of most groomers most places I think. The exception can be if you find an OES breeder/handler who grooms professionally. I know there's one in N IL (Crystal Lake?), one in SE WI (Oconomowoc, I think) and one a bit further north (Neenah). Not that this helps YOU, but I'm wondering if any of the OES breeders back East are prof. groomers. Maybe our area is a fluke and this is not at all common elsewhere. But perhaps we should compile a list of known OES-friendly groomers 
That said, I groom my own and just yesterday I made Liz nekid and I have to say it didn't bother me one bit because only my nekid dogs can go for runs along the fields in back of the house due to burrs. The rest have to be carted off to the dog park. Otherwise my life would be spent deburring dogs. So there are some real advantages, in my household at least, to being bald.
Kristine |
| It takes a special groomer to want to tackle larger dogs. I learned this with the Pyrs. Add the sheepdog hair and mats and you've limited the grooming pool down even more. I wish groomers would advertise, no dogs over x lbs. The great groomer down here does that. She won't take anything over 35 lbs. I've even asked if she'd do just a third of a dog nope.
Smaller dogs, less work, more money. I used to take the Dynamic Duo to a groomer who charged by the pound, like when they get spayed. Base price and then a dollar per pound over the base. Boy, they came back fluffy sweet smelling sheepies. Alas, she retired. Not long after one of the Pyr boys overturned the grooming table and dragged it around the shop |
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