outside ears matting help

I groom him a few times a week, it seams they are prone to this the question is:
How do I get them out without hurting him little balls at the ends do I have to shave it off ?

Help! He is going for pro grooming and bath next Tuesday.
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You need to comb the ears every week while you groom the rest of the dog... if there are small mats you can comb them out, carefully, little bits at a time. Always go in the direction of the ear to prevent injury to the delicate skin there...
If it's matted too badly it might be better to just shave it off.
I actually take the clipper down the inside flap of the ear and thin out the hair a bit, too. Take a look at Carl's ear plucking essay. I actually clip the parts on the outside of the ear canal that he plucks. I know his way is the better way but, as we don't show, and I don't like plucking, the clipper method works fine for us.
I used a fine comb and very gently brush out the knots, but I brush Ollies ears at least 4 times a week to prevent matting/knots - its the one thing Ollie will sit still for :roll:
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